Cookie Policy

This Cookie Policy explains how Regrade™, operated by REGRADE ELECTRONICS TRADING L.L.C S.O.C., uses cookies and similar technologies when customers visit or use www.regrade.store.

This Cookie Policy should be read together with Regrade’s Privacy Policy and Terms & Conditions.

Cookies are small text files or similar technologies placed on a customer’s device when visiting a website.

Cookies help the website function properly, remember customer preferences, improve browsing experience, analyse website performance, secure transactions, and support marketing or advertising where enabled.

Similar technologies may include pixels, tags, local storage, session storage, analytics identifiers, and tracking technologies used by Regrade or approved third-party service providers.

Regrade may use cookies and similar technologies to:

• Operate the website and checkout.
• Keep products in the shopping cart.
• Remember customer preferences.
• Support account login and website security.
• Process orders and payments.
• Prevent fraud and misuse.
• Understand website performance.
• Analyse traffic sources and customer behaviour.
• Improve product listings, search, navigation, and user experience.
• Measure marketing campaign performance.
• Show relevant advertising or remarketing where enabled.

Strictly Necessary Cookies

These cookies are required for the website to function properly. They may support cart and checkout, account login, order processing, payment security, fraud prevention, website security, session management, and basic website operation.

Preference Cookies

Preference cookies help the website remember choices made by the customer, including language preference, region or location preference, display settings, recently viewed products, saved preferences, and website customisation choices.

If these cookies are disabled, some website preferences may not be remembered.

Analytics Cookies

Analytics cookies help Regrade understand how customers use the website. These cookies may collect information such as pages visited, time spent on pages, traffic sources, search activity, product interest, cart behaviour, checkout behaviour, device type, browser type, website errors, and performance data.

This information helps Regrade improve website speed, layout, navigation, product discovery, and customer experience.

Marketing and Advertising Cookies

Marketing cookies may be used to support advertising, remarketing, campaign measurement, and personalised marketing where enabled.

• Measure advertising performance.
• Understand which campaigns lead to visits or purchases.
• Show relevant ads on third-party platforms.
• Limit repeated ads.
• Build audience segments.
• Send or measure abandoned cart reminders where permitted.

Marketing cookies may be placed by Regrade or by third-party advertising and analytics providers.

Regrade’s website may use third-party services that place or access cookies and similar technologies.

These may include:

• Shopify and website infrastructure providers.
• Payment and checkout providers.
• Analytics providers.
• Advertising platforms.
• Social media platforms.
• Email, SMS, or marketing tools.
• Fraud-prevention and security tools.
• Customer support or chat tools.
• Embedded content providers.

These third parties may process data according to their own privacy policies and cookie policies. Regrade does not control all third-party cookies once they are placed by external providers.

Regrade’s website is powered by Shopify. Shopify may use cookies and similar technologies to support essential e-commerce functions such as cart, checkout, payment security, fraud prevention, analytics, and website performance.

Some Shopify cookies are necessary for the website and checkout to work correctly.

Where required, Regrade may use a cookie banner or cookie settings tool to allow customers to manage cookie preferences.

Customers may be able to accept, reject, or customise certain non-essential cookies depending on the cookie tools available on the website.

Customers can also control cookies through their browser settings. Most browsers allow customers to:

• View cookies.
• Delete cookies.
• Block cookies.
• Disable third-party cookies.
• Clear browsing data.
• Set cookie preferences for specific websites.

Customers can usually manage cookies through browser settings. The exact steps depend on the browser used.

Common browsers include:

• Google Chrome.
• Safari.
• Microsoft Edge.
• Mozilla Firefox.
• Samsung Internet.
• Other mobile or desktop browsers.

Customers should check their browser’s help section for instructions on managing cookies.

Regrade may use advertising or remarketing tools to show relevant ads or measure campaign performance.

Advertising partners may use cookies, pixels, or similar technologies to understand website visits, product interest, or purchase activity.

Customers may be able to control advertising preferences through browser settings, device settings, platform settings, or advertising opt-out tools provided by the relevant third-party platforms.

Regrade may use analytics tools to understand how customers interact with the website.

Analytics data helps Regrade improve:

• Website loading speed.
• Product page layout.
• Search and filter performance.
• Checkout flow.
• Mobile browsing experience.
• Marketing effectiveness.
• Customer support and service quality.

Analytics information may be collected in aggregated or pseudonymous form depending on the tools used.

Regrade may update this Cookie Policy from time to time to reflect changes in website technology, Shopify apps, analytics tools, advertising platforms, cookie settings, legal requirements, or business operations.

The updated version will be published on the website with the latest update date.

Customers should review this Cookie Policy periodically to understand how Regrade uses cookies and similar technologies.

For questions about this Cookie Policy or Regrade’s use of cookies, customers may contact: