iPhone 13 Pro Max

Condition & Grading Guide

At Regrade, we offer devices in multiple conditions to suit your budget and preferences. Each device is carefully inspected and categorized into the following conditions:

Brand New

• Sealed in the original box
• Unused, never activated
• Comes with all original accessories
• Manufacturer warranty included (if applicable)

Open Box

• Like-new condition, opened but unused
• No signs of wear or use
• Comes with all original accessories and box
• May have been activated for testing

Excellent Condition (Pre-Owned)

• Minimal signs of use (barely visible scratches, if any)
• Fully functional with no defects
• Battery health above 85%
• No dents or deep scratches
• Comes with a 1-Year Regrade Warranty

Good Condition (Pre-Owned)

• Moderate signs of use (visible scratches or minor dents)
• Fully functional with no technical issues
• Battery health above 80%
• Best value-for-money option
• Comes with a 1-Year Regrade Warranty

Need Help?

For any Grading and Condition inquiries, feel free to reach out to us:

• 📱 WhatsApp: +971 54 xxxxxxx
• 📧 Email:support@regrade.store

Shipping & Return Policy

🚚 Shipping

• Free Shipping on all orders above 999 AED.
• Delivery Time: 1-2 business days for all orders within the UAE, depending on location.
• Order Tracking: You will receive tracking details once your order is dispatched.

🔄 Returns & Exchanges

• Return Window: You can return your device within 7 days from the date of delivery.
• Return Conditions: Devices must be in original condition (no signs of damage or misuse). Brand New & Open Box items must be unused and in their original packaging. Pre-Owned Devices must not have been altered or damaged.
• Refund: Refunds will be processed within2-3 business days after the return is received and inspected. Refunds will be issued to the original payment method.

⚠️ Non-Returnable Items

• Any devices with signs of misuse, water damage, or physical damage not covered by the warranty.
• Items marked as Final Sale or Custom Orders.

📞 Need Help?

For any shipping or return inquiries, feel free to reach out to us:

• 📱 WhatsApp: +971 54 xxxxxxx
• 📧 Email:support@regrade.store